Partial outage affecting Anna TX

Incident Report for Grayson Collin Communications

Resolved

This incident has been resolved.
Posted Jan 04, 2026 - 19:43 CST

Update

We are continuing to monitor for any further issues.
Posted Jan 04, 2026 - 14:50 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 04, 2026 - 14:49 CST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 04, 2026 - 14:22 CST

Investigating

We are aware of an issue affecting FTTH customers in Anna. Our technicians are investigating.
Posted Jan 04, 2026 - 13:45 CST
This incident affected: Internet Services.