Status Information

All Systems Operational

About This Site

This page provides status information on the services that are part of the Grayson Collin Communications. Check back here to view the current status of the services. If you are experiencing an issue not listed here, please contact customer support.

Internet Services Operational
Phone Voice Services Operational
Network Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Blassingame Fiber Relocate Jan 15, 2026 23:00 - Jan 16, 2026 05:00 CST

Due to the City of Van Alstyne's road expansion project on Blassingame, we will need to relocate a section of fiber on Thursday, January 15th - Friday, January 16th. It is estimated to be repaired within six hours. During the time of the repair you can expect periods of intermittent service. Most customers will be down for a much shorter time than the six-hour estimate, but we wanted to make sure you were aware you could lose service intermittently during this six-hour window. This relocate with affect the areas of Northeast Anna, Van Alstyne East of Hwy 75, Howe, Tom Bean, and Whitewright.
Posted on Jan 14, 2026 - 14:24 CST
Jan 14, 2026

No incidents reported today.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026
Resolved - This incident has been resolved.
Jan 4, 19:43 CST
Update - We are continuing to monitor for any further issues.
Jan 4, 14:50 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 4, 14:49 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 4, 14:22 CST
Investigating - We are aware of an issue affecting FTTH customers in Anna. Our technicians are investigating.
Jan 4, 13:45 CST
Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.