Grayson Collin Communications Status

Status Information

All Systems Operational

About This Site

This page provides status information on the services that are part of the Grayson Collin Communications. Check back here to view the current status of the services. If you are experiencing an issue not listed here, please contact customer support.

Internet Services Operational

Phone Voice Services Operational

Network Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 16, 2025

No incidents reported today.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

Partial outage affecting Gunter

Resolved - This incident has been resolved.
Aug 11, 11:52 CDT

Monitoring - Power has been restored and all services are back online.
Aug 11, 11:45 CDT

Update - Oncor Electric is still working on restoring power to the area.
Aug 11, 11:01 CDT

Update - Oncor Electric is on-site replacing poles and have killed power to the area. Our battery backup power source has depleted due to the amount of time being without power. Oncor estimates 30 more minutes for the power to be fully restored in the area.
Aug 11, 10:20 CDT

Update - We are continuing to work on a fix for this issue.
Aug 11, 10:13 CDT

Identified - The issue has been identified.
Aug 11, 09:52 CDT

Update - The issue has been located in Gunter and our technician are on-site troubleshooting.
Aug 11, 09:48 CDT

Investigating - We are currently investigating this issue.
Aug 11, 09:32 CDT

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

Anna fiber relocate

Completed - The scheduled maintenance has been completed.
Aug 8, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 02:00 CDT

Scheduled - We will be relocating a section of fiber in the area of Southeast Van Alstyne and Northeast Anna on Friday, August 8th beginning at 2:00am and it is estimated to be repaired within four hours. During the time of repair you can expect periods of intermittent service. Most customers will be down for a much shorter time than the four hour estimate.
Aug 7, 12:46 CDT

Aug 7, 2025

Outage Incident

Resolved - Connectivity has been restored to all users
Aug 7, 17:52 CDT

Monitoring - Fiber customers should have connectivity restored. DSL and VDSL customers still impacted.
Aug 7, 16:46 CDT

Investigating - We are aware of an outage in your area. Crews are currently investigating the nature of the outage to begin repairs. We do not have an estimated time of repair at this time.
Aug 7, 15:38 CDT

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.